“I just got here & I need to walk around but I really like that one”
“Mmmm. Your beads are beautiful, but I only wear gold & silver jewelry”
“I like so many I’m just going to pass them all up”
Why do people say these things?
I know it could be to make me feel good, but how should I respond? Sure, a compliment gets a Thank You, and I know that craft and holiday shows are exciting places with fabulous vendors and lots of ways to spend ones money. So over the years I’ve learned not to take anything said personally.
Still, can we discuss it?
I realize that I may be biased toward my own jewelry. After all, I know every bead and stone, clasp and so on. I’ve touched each one. Chosen each one. Imagined you wearing this necklace with a particular sweater or shirt. I’ve gone to sleep with the images in front of my eyelids and woke up with new ideas.
When you walk away too quickly, I get disappointed. Not because I didn’t sell you a necklace but because we didn’t get to connect. Over 6 years doing 15-20 shows per year, I’ve gotten some good laughs, met wonderful people, pulled a muscle or two and exhausted my body (never my spirit). Moreover, I know a potential customer may be looking for a graceful way to look, try on and not make a purchase. But that’s no reason for a customer to run away. Most artists do not pressure you. We want you to want our product. Every piece, every necklace has a bit of us and our love entwined in the design. Original handcrafted artistry deserves a good home. That’s one of the rewards for supporting Small Business Week.
Soon I will be a vendor over Memorial Day weekend at Sugar Loaf Crafts Village, NY. With warmer weather craft shows happening everywhere, I know many of my readers love going to them. So while there, linger awhile. Talk to the artist. Ask for suggestions or recommendations for your coloring, your wardrobe, or a particular event. Make a special order for something you really, really want for yourself or for a gift. Like ours, many handmade products are one of a kind. I’ve had many a disappointed customer have to walk through the entire show, return for that special necklace they were admiring, only to find it was sold. So don’t set yourself up to be disappointed.